This Privacy Policy applies to the Xiaoquan AI Robot and related mobile application:FaceyBot or services (“Services”).
1. Scope & Consent
By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use. If required by applicable laws, we will request your explicit consent for processing certain types of data (e.g., conversation content data or cross-border transfers).
2. Information We Collect
2.1 Personal Information
Name, contact details such as email address and phone number.
Account credentials and profile settings.
Conversation interaction data: your chat content with the AI robot (temporarily stored only for AI conversation context, not used for training AI models).
2.2 Device & Technical Information
Device identifiers (e.g., Bluetooth MAC, device ID), IP address, operating system and version, app version, language, time zone.
Diagnostics and usage logs, crash data, and performance analytics.
2.3 Location Information (if enabled)
Approximate location derived from network or device settings to facilitate pairing, regional services, or regulatory features.
2.4 Bluetooth (Optional)
This application uses your device’s Bluetooth function to perform Wi-Fi network configuration and connect with the AI robot.
We do not collect or store any personal information through Bluetooth. It is used solely for device pairing and communication.
2.5 Microphone (Optional)
This application uses your device’s microphone for voice conversation and voiceprint registration.
The microphone is only used for real-time voice interaction and voiceprint cloning, and your audio data will not be saved after the conversation is completed.
3. How We Use Information
Provide, maintain, and improve the Services and device functionality.
Sync, store conversation history; provide intelligent dialogue interaction services.
Personalize conversation experience, including customized responses based on your preferences (where permitted).
Communicate service notices, updates, and support messages.
Conduct research, analytics, and product development (only uses de-identified or aggregated data, personal conversation content is not used).
Detect, prevent, and address security incidents, abuse, or fraud; comply with legal obligations.
4. How We Share Information
We do not sell your personal information. We may share information as follows:
Service Providers: With vendors that process data on our behalf (e.g., cloud hosting, analytics, customer support) under confidentiality and security obligations.
Legal Compliance: When required by law, regulation, subpoena, or court order, or to protect rights, safety, and property.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, subject to continued protections.
With Your Direction or Consent: For example, when you connect third-party services or share conversation content as instructed by you.
Aggregated/De-identified Data: We may share aggregated statistics that do not identify you.
5. Data Storage & Retention
Data is stored on secure, encrypted servers and may be cached on your device to enable offline features.
We retain personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
You may request deletion of your account and data (see Section 8).
6. Data Security
Encryption in transit and at rest, access controls, and least-privilege practices.
Regular security reviews and vulnerability management.
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
7. Children’s Privacy
The Services are not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access and obtain a copy of your personal data.
Correct inaccurate or incomplete data.
Delete your account and associated data.
Withdraw consent for processing where consent is the legal basis.
Object to or restrict certain processing activities.
Port your data to another service in a structured, commonly used, machine-readable format.
To exercise these rights, contact us at 18088881213@163.com and include information necessary to verify your identity.
9. International Transfers
Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards (such as contractual clauses or equivalent mechanisms) to protect your data in accordance with this Policy and applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be noted by updating the “Effective Date” above and, where legally required, we will provide additional notice.
11. Contact Us
Shenzhen Xiaoquan Technology Culture Co., Ltd. Sungang East Road, Luohu District, Shenzhen, Guangdong Province, China Address: Room 21B, Bao'an Building, Gate Xiao, No. 1002, Guanshaling, Yuelu District, Changsha, Hunan Province
Contact: Quansheng Wang
Phone: +86 18088881213
Email: 18088881213@163.com